P110 cannot connect

P110 cannot connect

P110 cannot connect
P110 cannot connect
2023-11-26 16:19:48 - last edited 2023-12-01 03:27:26
Model: Tapo P110  
Hardware Version: V1
Firmware Version: 1

H/w & F/w versions not known, as I cannot get the plug connected to the Tapo app on my iPhone. I already have two P100 plugs that connected OK.

I tried all the various options suggested but nothing worked. Initially I did get a connection but it then refused to connect.

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#1
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1 Accepted Solution
Re:P110 cannot connect-Solution
2023-12-01 03:27:22 - last edited 2023-12-01 03:27:26

  @CJohn 

 

Here are some tips for configuration failure issues of Tapo smart devices, FYI. What should I do if I fail to configure the Tapo Smart Plug?

 

If the problem cannot be resolved, you may come back with the information listed below, it will helpful in allowing us to give you more specific advice for the problem you're facing.

1. The error message in Tapo App 

2. Model, hardware and firmware version of the device

3. The troubleshooting steps you have tried.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
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#3
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4 Reply
Re:P110 cannot connect
2023-11-27 09:01:34

  @CJohn 

 

"Tried everything" literally means nothing. As you can tell there are many steps in the configuration and from the problems I've seen, the guidances are different for each step. 

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#2
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Re:P110 cannot connect-Solution
2023-12-01 03:27:22 - last edited 2023-12-01 03:27:26

  @CJohn 

 

Here are some tips for configuration failure issues of Tapo smart devices, FYI. What should I do if I fail to configure the Tapo Smart Plug?

 

If the problem cannot be resolved, you may come back with the information listed below, it will helpful in allowing us to give you more specific advice for the problem you're facing.

1. The error message in Tapo App 

2. Model, hardware and firmware version of the device

3. The troubleshooting steps you have tried.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
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#3
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Re:P110 cannot connect
2024-05-17 20:23:36
Same sh** here (and there https://community.tp-link.com/en/smart-home/forum/topic/601394) P110 cannot be connected w/ firmware 1.3.0 Build 230905 Rel. 152200) when 2,4GHz and 5GHz uses same ESSID
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#4
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Re:P110 cannot connect
2024-05-20 08:45:09

charmin.armin wrote

Same sh** here (and there https://community.tp-link.com/en/smart-home/forum/topic/601394) P110 cannot be connected w/ firmware 1.3.0 Build 230905 Rel. 152200) when 2,4GHz and 5GHz uses same ESSID

 

  @charmin.armin 

Do you have troubles configuring or maintaining the device's connectivity?

 

Tapo P110 supports 2.4GHz only. If the router has the same SSID for both 2.4GHz and 5GHz, the plug may attempt to connect to the 5GHz channel during configuration, resulting in a configuration failure. The same goes for the device's connectivity issue.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#5
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