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I have three cameras, all are not working on VLC, Agent DVR or BlueIris. I have attached some logs. Please help!
FFPLAY:
Hi,
1. Whether it's no problem to watch the cameras via the Tapo app?
2. Please describe your network diagram, such as the Internet cable--wireless router)))(((PCs/NVR/Tapo cameras, etc.
3. Are the cameras and the PC/device installed VLC/Agent DVR/BlueIris under the same network? Are they connected to the same router's Wi-Fi or different router/AP's Wi-Fi?
Can the PC/device ping the camera's IP address successfully?
Best Regards
1. Whether it's no problem to watch the cameras via the Tapo app?
- yes, all cameras are working on the Tapo app
2. Please describe your network diagram, such as the Internet cable--wireless router)))(((PCs/NVR/Tapo cameras, etc.
- i have fiber optic internet which provides a router where we all connect to
3. Are the cameras and the PC/device installed VLC/Agent DVR/BlueIris under the same network? Are they connected to the same router's Wi-Fi or different router/AP's Wi-Fi?
Can the PC/device ping the camera's IP address successfully?
- the PC and all the cameras connect to the same router. The cameras via wifi and the PC via lan cable. I can ping all the cameras from the PC even telnet through the port 2020
Thanks,
Hi,
Please help confirm the following information for further analysis.
1. Have you subscribed to the Tapo Care service? Is there an SD card inserted into the camera?
2. Please confirm the number of devices that watch the camera simultaneously, including through the Tapo app, RTSP stream, or ONVIF stream.
Best Regards
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