Camera lense is in position, looks upside

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Camera lense is in position, looks upside

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Camera lense is in position, looks upside
Camera lense is in position, looks upside
2023-10-31 04:11:51 - last edited 2023-11-01 08:47:26
Model: Tapo C500  
Hardware Version: V11
Firmware Version:

Camera lense is not in position to capture the view/area. It's set upside.

 

 

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Re:Camera lense is in position, looks upside
2023-11-01 07:56:04

  @Ashokn 

Hi,
Whether you have added a viewpoint on the camera's Live View>Pan & Tilt page, and the camera's lens moves to that position but looks upside when you press the preset viewpoint?
If so, can you share the picture of the preset viewpoint and the camera's live view page after moving to that position?

 

Please help describe your problem usage scenario in detail if I'm misunderstanding.

 

Best Regards

 

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