@antstyl 

Hi,
First, please refer to the link below to check if the settings on the camera are correct.
Motion Detection Is Not Working On TP-Link Camera
 

If the problem remains, please help confirm the following information.
1. Please check the camera settings related to the detection issue, such as checking if the motion detection and personal detection options are turned on, check the detection sensitivity and activity zone settings,  double-confirm if the Rich Notifications option is enabled, and find if the Privacy Mode is turned off, etc.
2. What's the model number of your router? Please describe your network diagram: e.g. ISP Spectrum-Archer C7 router<Wireless> Tapo Cam.
3. If you move in front of the camera, please send us a picture of the notification you received, and please let me know the time, date, and time zone when you move in front of the camera.

Best Regards