Device Sharing, having a problem, I couldnt delete an account

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Device Sharing, having a problem, I couldnt delete an account

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Device Sharing, having a problem, I couldnt delete an account
Device Sharing, having a problem, I couldnt delete an account
2023-03-20 21:18:14
Model: Tapo C200  
Hardware Version: V2
Firmware Version: 1.1.19 Build 220627 Rel.33188n (4555)

I have a problem and it is that I am trying to unshare my device, but I have not been able to delete that account.
I did the steps: Me >> Device Sharing >> My Devices, and from here is the problem because it shows "Devices not shared". I clicked and it doesn't show the name of the person you're sharing with...but I hit "share". and it says 'Shared with' and there's the name of the person I couldn't delete...
I don't understand, it seems to be bugged?
How do I reset the camera? If I do, will it delete all shared accounts?

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