Kasa app fails

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Kasa app fails

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Kasa app fails
Kasa app fails
2022-10-07 21:31:51 - last edited 2022-10-17 08:30:47

I can not log into my kasa app .

I have changed password several times ..

 

Please help ...

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#1
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1 Accepted Solution
Re:Kasa app fails -Solution
2022-10-10 01:57:17 - last edited 2022-10-10 02:34:49

  @Solla-topee 

It looks like the issue has been fixed by TPLink...

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#6
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6 Reply
Re:Kasa app fails
2022-10-08 00:50:30

 Hello  @SUPER-TECH 

Wish we could help with the APP login. 

After reset the password, please try to login with the new password that you've created for the your TP-Link ID. 

Pay attention to the capitalized letter, space when input the password. 

Please try a different mobile device to login. 

 

If still the same, can you share a photo of the error showing the problem? May I know your Ksaa APP version, the  model of your phone and its Andriod or IOS version. 

Please share your TP-Link ID email account with us via PM, thanks

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#2
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Re:Kasa app fails
2022-10-08 22:23:32
I have tried everything . My account fails to connect from several different smartphones ... I have changed my password and tried again and again ... Pleasenhelp fix this...
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#3
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Re:Kasa app fails
2022-10-08 22:24:47
I also sent you a direct email with all the details you requested ,but Im still waiting for some support....
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#4
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Re:Kasa app fails
2022-10-10 01:10:44 - last edited 2022-10-10 01:12:50

Hello   @SUPER-TECH 

May I know what is the error message when you try to login Kasa APP, please attach a photo of error here in the forum. 

Sorry that I was not able to see find the support case, thus we created a support email TKID221011584 for you, please help provide information there so we could assist further, thank you. 

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#5
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Re:Kasa app fails -Solution
2022-10-10 01:57:17 - last edited 2022-10-10 02:34:49

  @Solla-topee 

It looks like the issue has been fixed by TPLink...

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#6
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Re:Kasa app fails
2022-10-10 02:36:37

  @SUPER-TECH  Cool~ Glad to know the problem has been solved.

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#7
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