Hi

I have two Tapo C200 cameras.

Using the Tapo app on my Android tablet, I was able to record notable segments of playback (average 5 mins recordings) which will then appear in the Memory tab.  But lately, on both cameras, any recordings longer than 17 seconds (sometimes up to 21 seconds) don't record at all to the Memory tab.  When I press record in the Playback then stop the recording, I usually see an end of recording animation but this now only shows if recording is less than 17 seconds. My tablet has 50gb of free storage so that is not an issue.

Troubleshooting steps so far:

Cleared all videos from the memory in case there was any limit for that.

Cleared App cache 

Uninstalled the app then re-installed it.

None of the above resolves the issue.

Appreciate help in to restore the ability to record longer segments of playback.  Thanks