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HS100 missing remote control option in Kasa app

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HS100 missing remote control option in Kasa app

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
HS100 missing remote control option in Kasa app
HS100 missing remote control option in Kasa app
2022-01-17 14:56:44
Model: HS100  
Hardware Version: V2
Firmware Version: 1.5.10

Hello

 

I am missing the "Remote control" option for my HS100 plug in the Kasa App.

 

I've done a factory reset of the plug and updated it to the latest firmware version.

 

I am able to turn the plug on and off when I am not connected to my home network (so using cell data on my phone).

 

Any good ideas?

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Re:HS100 missing remote control option in Kasa app
2022-01-29 03:18:44 - last edited 2022-01-29 03:19:05

Hello @christian1234 

' Remote Control ' option is enabled by default, if you are able to access smart device remotely when phone is on mobile data or on a non-local wifi network, that means remote control work properly. 

Sometimes Remote control option shows up when there is some issue with ' remote control' and here is a related troubleshooting guide 

Why can’t I enable Remote Control on the Kasa APP?

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