Power issue

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Power issue

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Power issue
Power issue
2021-08-26 08:23:38
Model: Tapo C200  
Hardware Version:
Firmware Version:

After power outage. The tapo c200 camera went offline and doesn't turn on anymore.

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#1
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Re:Power issue
2021-08-30 02:22:23

@Captain28  Hello, 

May I know could camera be powered on right now? You could try a different power adapter if you got one, and try a different power socket for camera. 

Try a factory reset as photo below until camera and see if camera responds to a reset? 

If camera has no power at all and does not respond for a reset, sorry to tell you the camera should be be faulty, you may contact retailer or local support to check warranty. 

Thank you for your understanding. 

 

 

 

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