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Hi Just received and set up my C100. I'm getting a purple image. Tried to do a reset and my purple image went blue, did another and now it's purple again. Anyone else have any issues like this? Firmware has been updated.
thanks
@Boseac3 Hello,
Thank for your feedback, for the purple image, you could try some suggestion here:
1. Manually switch between day/ night vision mode
2. Reboot the camera from Kasa APP or by powering it off then on manually;
3. Shake the camera
If the above troubleshooting steps are not working, sorry to tell you the camera should be defective , you could contact the local retailer and or local support to check warranty and with the forum information , hope this could help~
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