Tapo C100 Camera 4G connection ????

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Tapo C100 Camera 4G connection ????

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Tapo C100 Camera 4G connection ????
Tapo C100 Camera 4G connection ????
2020-10-23 13:28:46 - last edited 2020-10-27 02:03:53

Excuse my ignorance but does this camera work when away from the home - that is, does it gives notifications when on other wifi networks or 4G, if so how do you connect to this service ???? 

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#1
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1 Accepted Solution
Re:Tapo C100 Camera 4G connection ????-Solution
2020-10-27 02:03:27 - last edited 2020-10-27 02:03:53

@Luca_Rasca 

Good day,

Thanks a lot for your time and patience.

Is there any remote control switch on the camera setting of the Tapo APP?

Did this issue start on the first installation?

Normally, the remote control was enabled by default after setup, and have you tried to reset the camera and set up from the scratches?

If possible, please also change some settings on the home router, such as:

  1. Turn off the firewall on the main router;
  2. Change the DNS server on the router to be 8.8.8.8/8.8.4.4;

Thanks a lot.

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Re:Tapo C100 Camera 4G connection ????
2020-10-26 12:01:30 - last edited 2020-10-26 12:01:50

It should work binding the camera to tplink cloud service through the creation of your personal TP Link ID. But for me it didn't work, I can only see the cam from inside the lan. Looking for some tips....

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#2
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Re:Tapo C100 Camera 4G connection ????-Solution
2020-10-27 02:03:27 - last edited 2020-10-27 02:03:53

@Luca_Rasca 

Good day,

Thanks a lot for your time and patience.

Is there any remote control switch on the camera setting of the Tapo APP?

Did this issue start on the first installation?

Normally, the remote control was enabled by default after setup, and have you tried to reset the camera and set up from the scratches?

If possible, please also change some settings on the home router, such as:

  1. Turn off the firewall on the main router;
  2. Change the DNS server on the router to be 8.8.8.8/8.8.4.4;

Thanks a lot.

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#3
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Re:Tapo C100 Camera 4G connection ????
2020-10-27 08:21:11

@Snixster thank you very much Luca and brook the problem solved just by restarting the app.

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Re:Tapo C100 Camera 4G connection ????
2020-10-27 08:27:55

@Snixster Good! In my case I now suspect that the problem is related to my router that the ISP blocked with his configuration, giving me no enough privilege to change setting like the dns. Very irritating.

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