NC450 Fail to play record

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NC450 Fail to play record

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NC450 Fail to play record
NC450 Fail to play record
2018-10-24 14:04:09 - last edited 2020-03-09 02:12:55
Model :

Hardware Version :

Firmware Version :

ISP :

My camera ir staying on Away mode. After a some time, I see, camera ir saw some moveing, and record some secondes. But when I want see what is happened there, the app tells “Fail to play record”. Why is problem like that? I have photo for this problem.
File:
E16DAB99-922E-4654-A5D9-5012E767D2DD.jpgDownload
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#1
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1 Accepted Solution
Re:NC450 Fail to play record-Solution
2020-03-08 06:07:51 - last edited 2020-03-09 02:12:55

@Stella.Q 

 

Hi,

I'm at V2, 1.5.2

 

Yes, both at Wifi and Cellular (i have pretty good wifi and 50+ Mbps 4G.

The camera was recording, i can see the spaced filled and the timeline color was blue

 

I solved my issue, not sure what did it (in order):

 

1. I stopped 24/7 recording and reenabled it (didnt help) 

2. I removed the card, re-inserted it, then stopped 24/7 recording and reenabled it

 

It started working again

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#4
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Re:NC450 Fail to play record
2020-01-23 06:27:48

@Sikais1548 I have the same issue, did you manage to solve your issue?

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#2
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Re:NC450 Fail to play record
2020-03-06 09:43:21

@Qd7 

Hello, what's the hardware version and firmware version of your camera? 

 

Did you get the same error message when trying to playback recordings? Does the issue happen when you connect to the router's wifi? Can you playback the recording when using the cellular on the cellphone?

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#3
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Re:NC450 Fail to play record-Solution
2020-03-08 06:07:51 - last edited 2020-03-09 02:12:55

@Stella.Q 

 

Hi,

I'm at V2, 1.5.2

 

Yes, both at Wifi and Cellular (i have pretty good wifi and 50+ Mbps 4G.

The camera was recording, i can see the spaced filled and the timeline color was blue

 

I solved my issue, not sure what did it (in order):

 

1. I stopped 24/7 recording and reenabled it (didnt help) 

2. I removed the card, re-inserted it, then stopped 24/7 recording and reenabled it

 

It started working again

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#4
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Re:NC450 Fail to play record
2020-03-09 02:14:10

@Qd7 

 

Hi, glad to hear that it works, congrats.^_^

If need any further help, just let us know.

Good day
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