Plug Not Turning Appliances Off

Plug Not Turning Appliances Off

Plug Not Turning Appliances Off
Plug Not Turning Appliances Off
Yesterday
Model: Tapo P100  
Hardware Version: V8
Firmware Version:

If I turn my plug off, either via app or button on the side, it doesn't turn off the appliances that are plugged into it. Not the first time this has happened, extremely frustrating.

 

It has the latest firmware and has been reinstalled. Any suggestions??

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#1
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2 Reply
Re:Plug Not Turning Appliances Off
8 hours ago - last edited 8 hours ago

  @Fatbloater-_66 

 

What appliance was connected to the smart plug? Please double-check whether it is a supported type by the Tapo smart plug. The plug can be damaged easily when controlling an unsupported device for a long time.

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#2
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Re:Plug Not Turning Appliances Off
3 hours ago

  @Wayne-TP it's a tv, cable box and xbox

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#3
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