Tapo E27 bulbs not Working in Bulb Holder

Tapo E27 bulbs not Working in Bulb Holder

Tapo E27 bulbs not Working in Bulb Holder
Tapo E27 bulbs not Working in Bulb Holder
Thursday - last edited 5 hours ago
Model: Tapo L530E  
Hardware Version:
Firmware Version:

I have 2 E530 bulbs which I set up in house and they both work correctly. When I move them to their exterior positions neither bulb powers on. 
 

I am using Eiva IP65 bulb holders - I have confirmed that they are working with other non Tapo bulbs.....I am totally confused ....does anyone have thoughts on this issue.

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Re:Tapo E27 bulbs not Working in Bulb Holder-Solution
Friday - last edited 5 hours ago
Thanks for your reply. I have just resolved the issue this morning. It was the waterproof collar in the bulb holder….remove it and the bulb works. I simply trimmed back some of the collar - internal side not bulb side - replaced it and it now works. John
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Re:Tapo E27 bulbs not Working in Bulb Holder
Friday - last edited Friday

  @Vientos 

 

What's the type of the bulb holder? Is it E27? Can you check the output voltage and current on the Eiva IP65 bulb holder? We need to make sure it is consistent with smart bulb's specification.

 

Which specific model of the Eiva IP65 bulb holder are you using? Please share a link here. 

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Re:Tapo E27 bulbs not Working in Bulb Holder-Solution
Friday - last edited 5 hours ago
Thanks for your reply. I have just resolved the issue this morning. It was the waterproof collar in the bulb holder….remove it and the bulb works. I simply trimmed back some of the collar - internal side not bulb side - replaced it and it now works. John
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Re:Tapo E27 bulbs not Working in Bulb Holder
5 hours ago

  @Vientos 

 

As a reminder, Tapo L530 cannot be used outdoors as it isn't waterproof. We remain highly skeptical and concerned about the feasibility and safety of installing and using bulbs in outdoor environments, even when using with a waterproof bulb holder. We strongly advise against this practice if it is part of your intended setup

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