Tapo Smart Bulb keeps resetting itself

Tapo Smart Bulb keeps resetting itself

Tapo Smart Bulb keeps resetting itself
Tapo Smart Bulb keeps resetting itself
a week ago
Model: Tapo L530E  
Hardware Version: V3
Firmware Version: 1.1.9

Tapo Smart Bulb keeps resetting itself. It happened 3 times already. It will suddenly turn on and blink in yellow color, then it will go offline in the Tapo app. It won't be detectable even after turning off/on the switch. So I would need to delete it and add it again in the app.

I encountered this problem 2 consecutive days.

 

I have the latest firmware. Is this a faulty bulb? What's going on? 

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#1
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5 Reply
Re:Tapo Smart Bulb keeps resetting itself
a week ago

  @Ris87 

 

Does the light bulb blink once or keep blinking non-stop? Do you have a video?

 

Try to factory reset the smart bulb, see if that helps. How to reset the Tapo smart bulb

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#2
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Re:Tapo Smart Bulb keeps resetting itself
a week ago

  @Wayne-TP it'll blink non-stop and will stop after a while. Then it'll go offline and I would need to delete and add it again in the app.

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#3
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Re:Tapo Smart Bulb keeps resetting itself
a week ago - last edited a week ago

  @Ris87 

 

Hong long have you been using this smart bulb? Please try to factory reset this device and monitor whether the problem will reoccurs.

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#4
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Re:Tapo Smart Bulb keeps resetting itself
Friday - last edited Friday

 @Wayne-TP tried the soft reset and factory reset but it didn't turn on at all after switching it on/off 3 times or 5 times.

 

I've had this for around 2 months. It happened again. It turned on and off while it was off. It did that for 2 times. Checked the app and it went offline again. Tried resetting, as mentioned, didn't work. 
 

Wayne-TP wrote

  @Ris87 

 

Hong long have you been using this smart bulb? Please try to factory reset this device and monitor whether the problem will reoccurs.

 

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#5
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Re:Tapo Smart Bulb keeps resetting itself
11 hours ago

  @Ris87 

 

Smart bulb should be in the ON state before the reset, then perform OFF&ON operation for 5 times.

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#6
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