Please stop Tapo care reminder

Please stop Tapo care reminder

Please stop Tapo care reminder
Please stop Tapo care reminder
a week ago

How can I stop the stupid Tapo Care subscription reminder at 2 AM in the morning? I have a rolling subscription so a reminder is pointless. But why does the app send such a reminder in the middle of the night? 

 

I leave my phone on during the night. It is on do not disturb and the Tapo app is allowed to get through if it detects a person on my property. This is the second time I‘ve been woken up at 2 AM.
 

My heart pounds and adrenaline rushes as I‘m woken up with a pointless and stupid reminder about Tapo care. I am then so angry and full of adrenaline I can't get back to sleep. 
 

I find it impossible to understand how an intelligent company would do this to it's customers. Such a reminder should be sent during the day time. Surely?
 

Thanks

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Re:Please stop Tapo care reminder
a week ago

  @XyZed 

Hi,
If you mean that you received camera detection notifications(such as motion-detected or person-detected notifications) at night, on the Tapo app > camera's Device Settings > Notifications page, you can customize the time to receive notifications.


Below are the instructions to set up the notification feature.
How to configure the Notification feature for the Tapo Camera on the Tapo app?

Best Regards

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