S200B turns ON and OFF immediately

S200B turns ON and OFF immediately

S200B turns ON and OFF immediately
S200B turns ON and OFF immediately
2025-02-13 01:34:26 - last edited 2 weeks ago
Model: Tapo S200B  
Hardware Version:
Firmware Version:

Hey,

I've got a weird issue with my S200B button - randomly when I use it, it turns my light ON and then OFF immediately (without me pressing it second time) - almost like the button sends a second singal right after the first one 
The only way to fix it is to remove the device form my app and add it again - it work fine fro few days and problem comes back 

I use the button to drive Tapo P110 which ten turns on/off my light 
Any ideas? 

 

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#1
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1 Accepted Solution
Re:S200B turns ON and OFF immediately -Solution
2 weeks ago - last edited 2 weeks ago

As this problem only occurred once so it is hard to identify the cause. But here is some advice for similar issues:

1. Check for any other automation settings that might coincidentally control the same device, including those within the Tapo app and on third-party platforms.

2. Check if there is a corresponding event log. For example, in this case, check smart button's event log and the automation log.

3. Observe for any patterns: the conditions that trigger the issue and any specific occurrences that happen when the problem arises. Gathering more detailed information will assist in analyzing and pinpointing the issue.

 

 

 

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Re:S200B turns ON and OFF immediately
2025-02-14 01:34:21

  @Calik 

 

Does the next control attempt work when the problem occurs? Is it still random? What's the frequency?

 

Please share a screenshot of your automation setup here. If the problem reoccurs, you may send the following information to me through private message, our team will help to check it. 

  1. The specific time when the problem occurred.
  2. Your timezone.
  3. Your TP-Link ID (email).
Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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Re:S200B turns ON and OFF immediately
2025-02-14 15:40:23

  @Calik 

 

The issue is consistent—whenever it occurs, pressing the button always turns the light on and off with a single push.

Or… if I previously turned the light on via the app, pressing the button immediately turns it off and back on again.

So, the problem only happens when using the button.

The temporary fix is to remove the button from the app and add it again, but the issue returns after a few days.


I'm in Australia - not sure how that might be connected 
 

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Re:S200B turns ON and OFF immediately
2025-02-17 03:47:29

  @Calik 

 

Please click the automation and share the detailed setup there. 

 

As mentioned, please provide us your TP-Link ID and the time when the problem occurs. We will help to check it. 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#4
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Re:S200B turns ON and OFF immediately -Solution
2 weeks ago - last edited 2 weeks ago

As this problem only occurred once so it is hard to identify the cause. But here is some advice for similar issues:

1. Check for any other automation settings that might coincidentally control the same device, including those within the Tapo app and on third-party platforms.

2. Check if there is a corresponding event log. For example, in this case, check smart button's event log and the automation log.

3. Observe for any patterns: the conditions that trigger the issue and any specific occurrences that happen when the problem arises. Gathering more detailed information will assist in analyzing and pinpointing the issue.

 

 

 

Related Article

What can I do if the Smart Action/Automation doesn’t take effect as expected?

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#5
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