C510w PTZ problems when connected to DVR after update to 1.3.1

C510w PTZ problems when connected to DVR after update to 1.3.1

C510w PTZ problems when connected to DVR after update to 1.3.1
C510w PTZ problems when connected to DVR after update to 1.3.1
5 hours ago
Model: Tapo C510W  
Hardware Version: V1
Firmware Version: 1.3.1

Hi everyone!

Recently I updated my C510w to the last version as the app requested (1.3.1), after the update all the PTZ functions stopped working, it used to work perfectly before the update. I use a Hikvision DVR and I have other PTZ cameras, I also have a Tapo C210 that works perfectly.

I tried to reset the camera but still the same.

What can I do to restore the functionality?

 

Thanks a lot!

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