Camera does not return to the same position after detecting motion: it keeps getting lower.

Camera does not return to the same position after detecting motion: it keeps getting lower.

Camera does not return to the same position after detecting motion: it keeps getting lower.
Camera does not return to the same position after detecting motion: it keeps getting lower.
Sunday
Model: Tapo C500  
Hardware Version: V2
Firmware Version: 1.0.4 Build 240902 Ret. 38194n

As the title say: every time the camera detect a motion where it moves vertically, it doesnt return to the same position on Y axis (only on X
axis), but it keeps getting lower.
The camera keeps getting lower and lower until i only see the floor of my garden.
When i try to return manually to the same vertical position after a few detections, the camera says that it reached the upper limit which is
not true.
The only solution is restart the camera or correct pan/tilt in the settings.
Keep in mind this is the second camera i buy with this problem, i returned the first one and this one still has the same problem
(unbelievable).
The first camera was a tapo C510W.
I can return this one too, but i have already 2 tapos: one internal and another C500 (but V1) external.
I like the app and all and i would not like to change camera brand.
The C500 V1 has always worked perfectly.
So what is going on here? It is a software or hardware problem? Should i return this one too?
The only other solution is disable the motion tracking which is quite frankly annoying: i've bought a moving camera, i want a moving
camera.

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Re:Camera does not return to the same position after detecting motion: it keeps getting lower.
Sunday

  @Leonaska 

Ok i'm returning the second camera and bought a third (and last) one.
Let's see how it will go.
CONTACT ME TAPO PLEASE.

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