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Person detection: 20 seconds recording limit

Person detection: 20 seconds recording limit

Person detection: 20 seconds recording limit

2 weeks ago

Posts: 8

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2023-05-18

Person detection: 20 seconds recording limit

2 weeks ago

Tags: #Recording #Motion Detection

Model: Tapo C410 KIT

Hardware Version:

Firmware Version:

Hello!
is there any specific reason why person detection recording are limited to 20 seconds instead of having a unique recording for the whole time of the person being detected instead of having multiple short videos?
Is this a setting that can be fixed?
We have the c410 solar with SD card.

Thanks!

Max

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#1

4 Reply

a week ago

Posts: 14106

Helpful: 2449

Solutions: 2140

Stories: 8

Registered: 2020-05-19

Re:Person detection: 20 seconds recording limit

a week ago

Hi,
Please confirm the following information for the reported issue.

1. Please go to the camera's Device Settings > Device Info page to check the hardware and firmware version of it.

2. Send us a picture of the camera's Device Settings > Storage & Recordings > Clip Settings page.

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

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#2

LV1

a week ago

Posts: 8

Helpful: 0

Solutions: 0

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Registered: 2023-05-18

Re:Person detection: 20 seconds recording limit

a week ago

Here are the screenshots, thanks!

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#3

a week ago

Posts: 14106

Helpful: 2449

Solutions: 2140

Stories: 8

Registered: 2020-05-19

Re:Person detection: 20 seconds recording limit

a week ago

Hi,
Try to set the Record Buffer time longer on the Clip Settings page, then check if it helps.
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

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#4

LV1

a week ago

Posts: 8

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2023-05-18

Re:Person detection: 20 seconds recording limit

a week ago

@Solla-topee done! Let's see.

thanks!

Max

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0

#5