Doorbell D225 doesn’t ring call all the time

Doorbell D225 doesn’t ring call all the time

Doorbell D225 doesn’t ring call all the time
Doorbell D225 doesn’t ring call all the time
2 weeks ago - last edited a week ago

Doorbell d225,  it doesn't call ring . Sometimes it does. I resset? Delete and reinstalled and still the same. Pls help. Thxz

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#1
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1 Accepted Solution
Re:Doorbell D225 doesn’t ring call all the time-Solution
2 weeks ago - last edited a week ago

  @Thelaundryplace 

Hi,
If you want to receive a ring call when someone presses the doorbell, on the doorbell's Device Settings > Doorbell > Doorbell Video Call page, please select the Ring Call option.
If you fail to receive the ring call on your phone, please go to the Doorbell Video Call page, tap Grant Permission, and follow the instructions on this page to allow all permissions on your phone.

 

If the problem remains, please confirm the following information.
1. What's the model number and OS version of your phone?
2. Send us a picture of the Doorbell Video Call > Grant Permission page.

 

Best Regards

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#2
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Re:Doorbell D225 doesn’t ring call all the time-Solution
2 weeks ago - last edited a week ago

  @Thelaundryplace 

Hi,
If you want to receive a ring call when someone presses the doorbell, on the doorbell's Device Settings > Doorbell > Doorbell Video Call page, please select the Ring Call option.
If you fail to receive the ring call on your phone, please go to the Doorbell Video Call page, tap Grant Permission, and follow the instructions on this page to allow all permissions on your phone.

 

If the problem remains, please confirm the following information.
1. What's the model number and OS version of your phone?
2. Send us a picture of the Doorbell Video Call > Grant Permission page.

 

Best Regards

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#2
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Re:Doorbell D225 doesn’t ring call all the time
2 weeks ago

  @Solla-topee it was working great.  But last few days it stop taking calls.  Some times works. But now it doesn't work at at all . (Ring call) the ring call is on. Is there a phone nimber i can call for help? Thxz. 

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#3
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Re:Doorbell D225 doesn’t ring call all the time
2 weeks ago

  @Solla-topee 

iOS Version

18.1.1 >

Model Name

iPhone 15 Pro

 

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#4
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Re:Doorbell D225 doesn’t ring call all the time
2 weeks ago

  @Thelaundryplace 

Hi,
If you can't receive a ring call on your iPhone when someone presses the doorbell, can you receive a corresponding notification after several minutes?

 

Here is the contact info of the hotline technical support.

Best Regard

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#5
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