Tapo Server down/too busy? No connection to cameras

2 weeks ago - last edited Sunday

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Registered: 2023-07-17

Tapo Server down/too busy? No connection to cameras

2 weeks ago - last edited Sunday

Model: Tapo C500

Hardware Version:

Firmware Version: 1.3.1

Since New Year's Eve in Germany (UTC+1) no connection to all Tapo cameras. Is there any issue with tapo servers?

1 Accepted Solution

2 weeks ago - last edited Sunday

Posts: 14035

Helpful: 2435

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Registered: 2020-05-19

Re:Tapo Server down/too busy? No connection to cameras-Solution

2 weeks ago - last edited Sunday

Hi,
Our cloud server has worked fine recently. In your case, you can check if the following instructions will help.
What to do if I can't control my Tapo cameras on the Tapo app?
Best Regards

Recommended Solution

1 Reply

2 weeks ago - last edited Sunday

Posts: 14035

Helpful: 2435

Solutions: 2139

Stories: 8

Registered: 2020-05-19

Re:Tapo Server down/too busy? No connection to cameras-Solution

2 weeks ago - last edited Sunday

Hi,
Our cloud server has worked fine recently. In your case, you can check if the following instructions will help.
What to do if I can't control my Tapo cameras on the Tapo app?
Best Regards