Unable to update firmware on P100 (HW v1.20) from 1.4.9 to a later version

Unable to update firmware on P100 (HW v1.20) from 1.4.9 to a later version

Unable to update firmware on P100 (HW v1.20) from 1.4.9 to a later version
Unable to update firmware on P100 (HW v1.20) from 1.4.9 to a later version
Yesterday
Tags: #Upgrade
Model: Tapo P100  
Hardware Version: V1
Firmware Version: 1.4.9

I've the same issue described in thread

 

"Unable to update firmware on P100 (HW v1.20) from 1.4.9 to a later version"

 

https://community.tp-link.com/en/smart-home/forum/topic/643626

 

Is it possible to have the same version of the app to upgrade my P100 to version 1.5.5?

 

Best regards

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Re:Unable to update firmware on P100 (HW v1.20) from 1.4.9 to a later version
11 hours ago

  @Ciccions 

 

When performing the firmware update, make sure the phone is on the same wifi network as the smart plug. Turn off cellular data.  Disable VPN if any.

 

Do you use an Android phone or iPhone?

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