KH100/KE100 connectivity issues with Matter/HomeKit

KH100/KE100 connectivity issues with Matter/HomeKit

KH100/KE100 connectivity issues with Matter/HomeKit
KH100/KE100 connectivity issues with Matter/HomeKit
2024-12-16 06:39:30 - last edited 2 weeks ago
Model: KE100 KIT  
Hardware Version: V1
Firmware Version: 1.5.19

 

Hi,

I've recently purchased KH100/KE100 kit + some additional KE100 valves and T310 sensors to use with HomeKit via Matter. Unfortunately devices linked with HomeKit show as not responding for most of the time. I'm using Homepod as Matter hub and have to reboot it so they appear again - sometimes for half of the day, sometimes for an hour. No rule here. Sometimes they go back after a while, sometimes when i go to Kasa app. Again,  No rule.

 

Removing and adding devices back in Kasa app did not help either.

 

All devices are fully visible in Kasa app and can be used from there while not responding in HomeKit.

My kit HW is V1. Also had V1.2 however returned it as no Matter pairing code was showing up when trying to pair - I was only able to see spinning circle in a place where pairing qr code/pin are supposed to be.

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#1
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2 Accepted Solutions
Re:KH100/KE100 connectivity issues with Matter/HomeKit-Solution
2024-12-18 09:35:12 - last edited 2 weeks ago

  @gzesku 


Make sure the Homepod is updated.

 

Please check the hardware and firmware versions of your KH100 and KE100s in the Kasa app. How to find the firmware of your smart home device in the Kasa app

 

What's the current firmware version of your Homepod? Do you have other Matter devices? Do they work well with Apple Home app?

 

Are all the KE100's unresponsive together? Or is it random?

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Re:KH100/KE100 connectivity issues with Matter/HomeKit-Solution
2 weeks ago - last edited 2 weeks ago
Hi, Everything is up to date. No other matter devices connected and all KE100's become unresponsive. I switched to matter at Home Assistant (and then exposed to HomeKit) and no single disconnect for 2 weeks now.
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Re:KH100/KE100 connectivity issues with Matter/HomeKit-Solution
2024-12-18 09:35:12 - last edited 2 weeks ago

  @gzesku 


Make sure the Homepod is updated.

 

Please check the hardware and firmware versions of your KH100 and KE100s in the Kasa app. How to find the firmware of your smart home device in the Kasa app

 

What's the current firmware version of your Homepod? Do you have other Matter devices? Do they work well with Apple Home app?

 

Are all the KE100's unresponsive together? Or is it random?

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#2
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Re:KH100/KE100 connectivity issues with Matter/HomeKit-Solution
2 weeks ago - last edited 2 weeks ago
Hi, Everything is up to date. No other matter devices connected and all KE100's become unresponsive. I switched to matter at Home Assistant (and then exposed to HomeKit) and no single disconnect for 2 weeks now.
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Re:KH100/KE100 connectivity issues with Matter/HomeKit
2 weeks ago - last edited 2 weeks ago

  @gzesku 

 

Thank you for your update, it's glad to hear that! We will continue to monitor for similar feedback.

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