D235 - Google Home Automation - "Doorbell rings" starter action doesn't work
I'm trying to use a Google Home Automation/Routine with my D235 doorbell. (This is an automation within Google Home, NOT an automation in the Tapo App.)
The doorbell can be added to Google Home OK, and the "Doorbell rings" action apears as a starter action that I can choose in my automation. But the starter action never works when the doorbell rings, it doesn't start the automation. If I choose a different Tapo device as the starter action (eg. a socket switched on), my automation works fine, just not from the "Doorbell rings" action.
Does the Tapo integration with Google Home work fully for Tapo doorbells? It doesn't seem to.
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Did you receive a doorbell ring notification from Tapo app?
Please reproduce the problem and generate a camera log for analysis. How to get the log of Tapo Camera
When you have the log ready, send me a private message with your time zone and the specific time of the operation. We will have a support agent to follow up on your case.
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@Wayne-TP
Thanks for your post.
Yes, I do receive the Doorbell Rang push notifications from the Tapo app.
It's Tapo's integration with Google Home automations that isn't working, as the "Doorbell Rings" starter actions are not triggered in Google.
I have DMed you with times when the issue was reproduced.
Kind regards.
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@rn41 Hi guys,
I'm facing this exact same issue. Doorbell rings automation doesn't trigger the desired action.
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@Bryza , thanks for your reply, it's always good to know that others are facing the same issue. TP have been looking into the issue, and have today replied to me to say that they're looking into a fix and will try to respond within a week. I will update here when I hear anything from them
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@rn41 - Thanks a lot mate; yeah I was happy to know that I wasnt the only one when I thought something wasnt working and looked for answers! So I too have configured "Doorbell Rings" starter action; and that does not do anything.
Good to know a fix is on the way; fingers crossed it works soon.
@Wayne-TP - Thanks for your note; and help with the fix.
Mine is D230 Doorbell. Hardware version 1.20.
Firmware version 1.1.19. Build 20241011.
Hope the details help.
Cheers!
B
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@rn41 did you end up getting a solution to trigger Google automation on "doorbell rings"?
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@Bryza , I haven't heard back from the TP engineers yet. I will update here when I hear anything more. But if it helps you, I have found that the TP smart plugs (P110 etc) do correctly trigger a Google home automation. So you can workaround the problem by using a Tapo app automation to switch a smart plug on when the doorbell rings, then a Google home automation triggered by the smart plug, to do whatever you want. Not ideal but better than nothing.
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@Wayne-TP , I'm not sure I understand. The TP integration allows me to add the 'Doorbell Ring' action to an automation, specifically for my doorbell. So it is obviously publishing to the Google service that it supports that action, otherwise why would it allow me to pick the action for that doorbell?. I can add the action, it's just that the doorbell doesn't then trigger the action.
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