Tapo c520ws firmware not updating.

Tapo c520ws firmware not updating.

Tapo c520ws firmware not updating.
Tapo c520ws firmware not updating.
2 weeks ago
Model: Tapo C520WS  
Hardware Version: V1
Firmware Version:

I have 4 Tapo c520ws. The problem is that each one has a different firmware. They don't update at all. One has 1.2.10 the other has 1.2.9 and two have 1.2.8. all cameras are v1

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#1
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3 Reply
Re:Tapo c520ws firmware not updating.
2 weeks ago

  @MarcusMars 

Hi,
Currently, there are different firmware versions are being released for Tapo C520WS, so the firmwares of your cameras are not the same.
The latest firmware version of the Tapo C520WS  is 1.2.10, and your cameras will be upgraded to this firmware when it is released to your cameras. Please wait patiently.
Best Regards
 

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#2
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Re:Tapo c520ws firmware not updating.
2 weeks ago
What would you recommend if the Tapo app says update available, and after clicking update, the camera is flashing green (ie updating) for the past 2 hours?
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#3
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Re:Tapo c520ws firmware not updating.
2 weeks ago

  @David_P 

Hi,
1. If the LED on the camera is still flashing green until now, please power it off, make sure the internet from the router is stable, move the camera closer to the router, power on the camera, wait for 10 minutes, and then check if the camera will have a solid green light and if the firmware is updated.
Best Regards

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#4
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