Troubleshooting Tapo Automation: Smart Plug Fails to Turn On at Low Temperature

Troubleshooting Tapo Automation: Smart Plug Fails to Turn On at Low Temperature

Troubleshooting Tapo Automation: Smart Plug Fails to Turn On at Low Temperature
Troubleshooting Tapo Automation: Smart Plug Fails to Turn On at Low Temperature
3 weeks ago - last edited 2 weeks ago
Model: Tapo T310   KP303  
Hardware Version:
Firmware Version:

With the weather getting colder, I thought I’d give my Tapo smart home setup a new twist. I set an automation to turn on the smart plug whenever the temperature drops below 12°C. Seemed simple enough—just a little backup to make sure the space stays cozy without me constantly checking the thermostat.

 

Most of the time, it works exactly as planned, kicking in right when it should. But every now and then, I’ll get a notification: Failed to turn on the plug. No real pattern to it, just randomly decides not to work when I actually need it.

 

Now I’m trying to figure out what’s going wrong. Maybe there’s a fix, or maybe it’s just a glitchy side of smart tech. Anyone else have similar experiences with Tapo automations?

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Re:Troubleshooting Tapo Automation: Smart Plug Fails to Turn On at Low Temperature-Solution
3 weeks ago - last edited 2 weeks ago

  @DDRIII 

 

Did you receive the notification - the other Action you set? 

 

Please check if the smart plug's network connection is stable. If it's offline (unable to be managed remotely) or if the Wi-Fi is disconnected, the automation won't work properly.

 

Check the signal strength of the smart plug: Tapo app > device page > Device Settings > Device Info > tap the wifi/signal icon to check the RSSI rate. 

Strong: more than -50 dBm

Good to Average: among -70 dBm to-50 dBm

Poor: less than -70 dBm

 

If the wifi signal is strong, check whether there is a cloud disconnection issue. When you receive the automation failure message, switch phone's network to cellular data and try to control the smart plug directly in the Tapo app, see if the remote control is functioning properly at the time. 

 

 

More troubleshooting suggestions: What can I do if the Smart Action/Automation doesn’t take effect as expected?

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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Re:Troubleshooting Tapo Automation: Smart Plug Fails to Turn On at Low Temperature
3 weeks ago

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Re:Troubleshooting Tapo Automation: Smart Plug Fails to Turn On at Low Temperature
3 weeks ago

  @DDRIII 

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#3
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Re:Troubleshooting Tapo Automation: Smart Plug Fails to Turn On at Low Temperature-Solution
3 weeks ago - last edited 2 weeks ago

  @DDRIII 

 

Did you receive the notification - the other Action you set? 

 

Please check if the smart plug's network connection is stable. If it's offline (unable to be managed remotely) or if the Wi-Fi is disconnected, the automation won't work properly.

 

Check the signal strength of the smart plug: Tapo app > device page > Device Settings > Device Info > tap the wifi/signal icon to check the RSSI rate. 

Strong: more than -50 dBm

Good to Average: among -70 dBm to-50 dBm

Poor: less than -70 dBm

 

If the wifi signal is strong, check whether there is a cloud disconnection issue. When you receive the automation failure message, switch phone's network to cellular data and try to control the smart plug directly in the Tapo app, see if the remote control is functioning properly at the time. 

 

 

More troubleshooting suggestions: What can I do if the Smart Action/Automation doesn’t take effect as expected?

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
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#4
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