Devices showing OFFLINE after latest H200 firmware update - Oct 2024.

Devices showing OFFLINE after latest H200 firmware update - Oct 2024.

Devices showing OFFLINE after latest H200 firmware update - Oct 2024.
Devices showing OFFLINE after latest H200 firmware update - Oct 2024.
3 weeks ago
Model: Tapo H200  
Hardware Version: V1
Firmware Version: 1.3.6 Build 20240829 rel. 71119

My H200 Hub updated to the latest firmware yesterday 1.3.6 Build 20240829 rel. 71119

Since updating I'm starting to see all my devices (C420 cameras, lightbulbs, T100 sensor, H200 hub) showing as OFFLINE and unreachable when I am out and about using a mobile network.
I'm in the same area as I often was before the update and have never seen this before so it looks like a new 'bug' may have been introduced?

The TAPO devices pick up again when I'm home but things were working better before the update!
I've just rebooted the hub in case that gives things a kick.

The firmware notes state these changes, but I'm seeing new issues as above: 
1. Optimized recording performance.
2. Enhanced device stability.
3. Fixed the issue that the LED keeps blinking red and green after rebooting in some cases.
4. Fixed some minor bugs.

Anyone else seeing this? 

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#1
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4 Reply
Re:Devices showing OFFLINE after latest H200 firmware update - Oct 2024.
3 weeks ago
I have the same - no access from mobile network.
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#2
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Re:Devices showing OFFLINE after latest H200 firmware update - Oct 2024.
3 weeks ago

  @HmmmUK 

 

Same issue here.

Occasionally the cameras show up again as active but the hub remains 'offline' which.....shouldn't be possible. But they all quikly flip back to offline.

 

I suspect there's been a new bug in the latest firmware 'upgrade'.

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#3
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Re:Devices showing OFFLINE after latest H200 firmware update - Oct 2024.
3 weeks ago

Very strange,  I can see room temperature (from Tapo T315) in Google Home app, but not in Tapo app. 

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#4
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Re:Devices showing OFFLINE after latest H200 firmware update - Oct 2024.
2 weeks ago

After my additional H200 reboot things seemed to behave themselves today while I was out on a mobile connection.

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#5
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