C520WS Keeps Disconnecting

C520WS Keeps Disconnecting

14 Reply
Re:C520WS Keeps Disconnecting
2024-11-14 08:33:15

  @Basc 

Hi,
It's hard to say if the problem is caused by the camera or not from the information we have. You can try to contact your retailer or local team if you want to get a replacement. If you want to follow up on this case, please send us the camera log and the router's model router.
Best Regards

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#12
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Re:C520WS Keeps Disconnecting
2024-11-14 13:27:45

  @Solla-topee 

o problema não fica resolvido, já testei com outra internet e passado algum tempo fica off-line. 
 

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#13
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Re:C520WS Keeps Disconnecting
Wednesday

  @Solla-topee 

 

Hi I have similar problem, may I just continue this thread?

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#14
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Re:C520WS Keeps Disconnecting
Wednesday

  @Sc9 no help good solution so far the camera's hardware or firmware is faulty it self i have even tested the camera and router both kept on the same table but it disconnects even then.

The only proper solution is to use wired connection. I have plugged the camera with rj45 from Lan connection since then it haven't disconnected.

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#15
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