C200 one upgraded one not ...

C200 one upgraded one not ...

C200 one upgraded one not ...
C200 one upgraded one not ...
3 weeks ago - last edited a week ago
Model: Tapo C200  
Hardware Version: V1
Firmware Version: 1.3.9

Hello

I have two Tapo C200, both are Hardware Version 1.0

 

One asked me to update in august to version 1.3.14 Build 240716

the other one never asked me to update

 

If i do "check for update" the cam tell me that the firmware 1.3.9 is up to date ... humm 🤔

 

any Hint ?

 

Thank you

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#1
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1 Accepted Solution
Re:C200 one upgraded one not ...-Solution
3 weeks ago - last edited a week ago

  @elPiotr 

Hi,
The official firmware of Tapo Camera is released gradually. The Tapo C200 1.3.14 firmware is still in releasing. If another camera has not detected the new firmware, it is recommended to wait patiently.
Best Regards

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#2
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3 Reply
Re:C200 one upgraded one not ...-Solution
3 weeks ago - last edited a week ago

  @elPiotr 

Hi,
The official firmware of Tapo Camera is released gradually. The Tapo C200 1.3.14 firmware is still in releasing. If another camera has not detected the new firmware, it is recommended to wait patiently.
Best Regards

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#2
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Re:C200 one upgraded one not ...
3 weeks ago

  @Solla-topee 

thank you for the info, but the first upgrade was in august, now we are in october ...

How long will be the wait ?

 

Thank you

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#3
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Re:C200 one upgraded one not ...
3 weeks ago

  @elPiotr 

Hi,
We do not have this information. However, if your camera with the old firmware is working fine, you can keep using it until the camera detects the new firmware on the Tapo app.
Best Regards

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#4
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