@Andres_F  

Facing the exact same problem. Bought the bundle pack and one got updated while the other didn't.

As per the company, the release is being gradually pushed and that we have to wait. Not sure how long though!

Also, couldn't understand the logic if in a bundle there are 2 devices with same hardware version v2, why would both not be updated together via the app.

@Solla-topee @Ron1987

I don't understand how the update process works with Tapo. It’s supposed to be released globally. It’s unacceptable to buy a bundle of two devices where only one performs as expected, while the other doesn’t. On top of that, I’m forced to wait an indefinite amount of time to use the second device properly. How long should someone wait for something that should be automatic and synchronized? As a developer, I find this unacceptable. Simply being told to "wait" is not a solution.

  @Solla-topee 

Thanks for the response. While I'm a developer as well and anything without a solid logic bothers me.

If the  firmware update logic doesn't recognize a bundle, then it should, because otherwise it's not a bundle! Because both have same hardware version, so the MAC addresses should be targeted for both for the updates together.

It beats the whole purpose of buying in a bundle when you can't enjoy the same features in both the devices.

I'm not sure but the v1.4.4 seemed to have been rolled out last year August? September?

3-4 months later, you cannot call it gradually, but delayed.

Please take this as a feedback and ask the concerned team to do the needful.

Or help me where I can raise this as a concern/issue.

Thank you!

  @Andres_F 

Just a quick update, my second C210 got updated to v1.4.4 an hour back. Thanks.