Tapo C310 Camera has stopped recording activity suddenly after SD card was full?
Hi All,
I am a slightly confused as recently (as of 2 days!) my Tapo C310 camera has stopped recording any activity that takes place.
I can still view all motion through the app as normal, however when you click on recordings there is no data there.
I did recently get the notification that my Tapo storage is full, however I do have loop recording on and reading other posts on the forum it seems that the recording is meant to overwrite the older recordings and begin recording as normal again.
Please could I have some support on this as it would be much appreciated?
I have attached an image to show loop recording is on but it says I am only limited to one image. The other image showed rhat "continuous recording" is ticked on the recording schedule.
Many thanks
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Hi,
Please confirm the following information for further analysis of the reported issue.
1. What's the model number and capacity of your SD card?
2. Please refer to the instructions below to test your SD card and send us a picture of the test results.
How to Identify a Fake SD Card
3. After you insert the SD card into the camera, have you format it via the Tapo app?
4. Please go to the camera's Device Settings > Storage & Recording page and send us a picture of this page and the Recording Schedule page.
Best Regards
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