Shared accounts dont have access to cloud saving video on camera.
Hello i activate Tapo Care 30 days trail on my camera. But shared accounts to device don't have access to video cloud savings, nothing show for them. Everyone has the lasted version of app from play store.
Very please for help with that issue.
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Hi,
Currently, the shared account is unable to access the camera's cloud video clips. You can vote on this thread "When sharing webcams with my family members they cannot see the cloud videos.", and leave your detailed usage scenario for evaluation to add this feature to the Tapo camera.
Best Regards
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Hi,
Currently, the shared account is unable to access the camera's cloud video clips. You can vote on this thread "When sharing webcams with my family members they cannot see the cloud videos.", and leave your detailed usage scenario for evaluation to add this feature to the Tapo camera.
Best Regards
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@WrenHill Currently, the shared account is able to access the videos stored on the microSD card.
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