Camera not pairing up with smart hone
Hello
Before I return my camera to the store I bought it from for a refund as it dose not work I though I would give it one last try
My phone is a TCL 501
my phone serches for the device and says "tapo is looking for your tapo device"
then it says "Unable to connect you tapo device"
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@Willson made an error cant edit the thread!
- Copy Link
- Report Inappropriate Content
Hi,
Typically, you can refer to the below instructions to troubleshoot if you fail to install the Tapo camera.
What should I do if I fail to configure Tapo Camera?
From the error message you report, it may be your phone is not connected to the Tapo camera's default SSID, you can try to reset the camera and reconfigure it.
How to set up the Tapo camera?
When reconfiguring the camera:
1. Ensure your phone is connected to the camera's default SSID(Step 3).
2. Disable the VPN on your phone if there is one.
3. Try a different phone if you have one.
Best Regards
- Copy Link
- Report Inappropriate Content
Content or title contains illegal external links.
cant post any links or upload any files of screen shots
Think im wasteing my time hear!
Buy
- Copy Link
- Report Inappropriate Content
Hi,
Sorry for the inconvenience caused. You can try to add spaces before sending the link, such as https: //www.google .com.
Best Regards
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 144
Replies: 4
Voters 0
No one has voted for it yet.