TC70 stopped connecting to wifi

TC70 stopped connecting to wifi

TC70 stopped connecting to wifi
TC70 stopped connecting to wifi
2024-06-14 22:58:49 - last edited 2024-07-02 02:39:13
Model: TC70  
Hardware Version:
Firmware Version:

Out of blue camera went offline. When I try and reconnect to WiFi, doesn't work.

Says check password connect. Also ensure close enough to router for signal.

 

It was all working perfectly before for a long time

 

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#1
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1 Accepted Solution
Re:TC70 stopped connecting to wifi-Solution
2024-06-17 10:01:18 - last edited 2024-07-02 02:39:13

  @Kis123 

Hi,
You can refer to the instructions below to troubleshoot if you fail to configure the camera.
What should I do if I fail to configure Tapo Camera?
 

Please confirm the following information if the problem remains.
1. The LED status on the camera.
2. The error message that appears on the Tapo app when configuring the camera.
3. The troubleshooting you did and the test results.
4. What's the model number of your router? Is the 2.4G Wi-Fi name the same as the 5G Wi-Fi name? Do you have internet when connecting to its 2.4G Wi-Fi?

 

Best Regards

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#2
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1 Reply
Re:TC70 stopped connecting to wifi-Solution
2024-06-17 10:01:18 - last edited 2024-07-02 02:39:13

  @Kis123 

Hi,
You can refer to the instructions below to troubleshoot if you fail to configure the camera.
What should I do if I fail to configure Tapo Camera?
 

Please confirm the following information if the problem remains.
1. The LED status on the camera.
2. The error message that appears on the Tapo app when configuring the camera.
3. The troubleshooting you did and the test results.
4. What's the model number of your router? Is the 2.4G Wi-Fi name the same as the 5G Wi-Fi name? Do you have internet when connecting to its 2.4G Wi-Fi?

 

Best Regards

Recommended Solution
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#2
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