Home

Forums

Stories

Knowledge Base

Smart Home Community > Tapo Smart Camera > My C425 won't let me scroll through the timeline

< Tapo Smart Camera

My C425 won't let me scroll through the timeline

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

My C425 won't let me scroll through the timeline

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Ceeds

2024-05-22 23:19:13 - last edited 2024-06-07 09:11:29

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2024-05-22

My C425 won't let me scroll through the timeline

2024-05-22 23:19:13 - last edited 2024-06-07 09:11:29

Tags: #Recording

Model: Tapo C425

Hardware Version:

Firmware Version: 1.3.7

My camera will not let me scroll through the timeline. It just goes back to the last detected event. My other Tapo camera of a different model isn't doing this. Just my C425.

1 Accepted Solution

Wayne-TP

2024-05-27 03:42:52 - last edited 2024-06-07 09:11:29

Posts: 4320

Helpful: 783

Solutions: 1246

Stories: 12

Registered: 2020-06-23

Re:My C425 won't let me scroll through the timeline -Solution

2024-05-27 03:42:52 - last edited 2024-06-07 09:11:29

@Ceeds

Make sure the Tapo App is updated. You may try to delete and re-install the App.

Check if the problem occurs when using another phone.

Do you have Tapo Care subscription? Or is it the SD card recording? Can you play the detection video by clicking the event directly instead of scrolling the timeline?

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.

Recommended Solution

1 Reply

Wayne-TP

2024-05-27 03:42:52 - last edited 2024-06-07 09:11:29

Posts: 4320

Helpful: 783

Solutions: 1246

Stories: 12

Registered: 2020-06-23

Re:My C425 won't let me scroll through the timeline -Solution

2024-05-27 03:42:52 - last edited 2024-06-07 09:11:29

@Ceeds

Make sure the Tapo App is updated. You may try to delete and re-install the App.

Check if the problem occurs when using another phone.

Do you have Tapo Care subscription? Or is it the SD card recording? Can you play the detection video by clicking the event directly instead of scrolling the timeline?

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.

My C425 won't let me scroll through the timeline

My C425 won't let me scroll through the timeline

Information

Voters 0

Tags