Camera won't wake sometimes

Camera won't wake sometimes

Camera won't wake sometimes
Camera won't wake sometimes
2024-08-09 02:24:57 - last edited 2024-08-12 08:06:35
Tags: #Motion Detection #Recording #WiFi Connectivity
Model: Tapo C425  
Hardware Version: V1
Firmware Version: 1.3.9

Often my C425 camera (local storage) doesn't wake up to motion well within its boundaries.

Also, it often won't wake up when I open the App in live view or try to playback recordings.

Try again later and it works just fine. Doesn't matter be it day or night view.

WiFi appears to be full strength 200-300 KB/s when it is on but 0 KB/s when trying to wake up.

Camera is mounted a few metres from a range extender which is dedicated to this camera only.

Is this a WiFi, App or camera problem?

I would appreciate hearing from others who may have experienced this intermittent fault.

  0      
  0      
#1
Options
2 Accepted Solutions
Re:Camera won't wake sometimes-Solution
2024-08-11 03:35:16 - last edited 2024-08-12 08:06:35

  @TuiHill  Solved.

Turns out the recent App update had downloaded automatically but not installed itself.

A reboot of the phone made the update set itself in place and now the system is operating as it should.

Recommended Solution
  1  
  1  
#2
Options
Re:Camera won't wake sometimes-Solution
2024-08-12 08:06:31 - last edited 2024-08-12 08:06:37

  @TuiHill 

 

As a battery camera, the detection and video recording mechanism of the Tapo C425 are different from the wired cameras. 

 

Click here to learn more about How to Install and Configure Battery-Powered Cameras for Optimal Detection Performance

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
  0  
  0  
#3
Options
2 Reply
Re:Camera won't wake sometimes-Solution
2024-08-11 03:35:16 - last edited 2024-08-12 08:06:35

  @TuiHill  Solved.

Turns out the recent App update had downloaded automatically but not installed itself.

A reboot of the phone made the update set itself in place and now the system is operating as it should.

Recommended Solution
  1  
  1  
#2
Options
Re:Camera won't wake sometimes-Solution
2024-08-12 08:06:31 - last edited 2024-08-12 08:06:37

  @TuiHill 

 

As a battery camera, the detection and video recording mechanism of the Tapo C425 are different from the wired cameras. 

 

Click here to learn more about How to Install and Configure Battery-Powered Cameras for Optimal Detection Performance

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
  0  
  0  
#3
Options