Why does Kasa App not support Daylight Savings time?
I have set the location correctly and my time zone should be UTC-4 right now but in the location setting for my area, it still shows UTC-5 which means my switch comes on 1 hr early then it should. I have schedule for Sunrise and sunset and because UTC is not managed properly, the light goes off and on when it shouldn't.
Jack
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Check this article. What should I do if my Kasa device doesn't synchronize the time correctly?
If the time still incorrect, factory reset the smart device and reconfigure it.
- Copy Link
- Report Inappropriate Content
Is your Kasa device running on local WiFi? Does it have access to the internet? You may try to restart the router.
What's the version of your Kasa App? Did you set the location here: Kasa App -> Me ->Settings ->Location and Time?
- Copy Link
- Report Inappropriate Content
@Jack64 Hi, I am definitely connected to the internet and the App version is 3.3.651. I have set the right timezone. My Location and time zone show America/Toronto and when I go in to see the UTC time, it says UTC-5 where today it should be UTC-4. I see no where to change that.
Thanks
- Copy Link
- Report Inappropriate Content
Try to restart the switch, wait a while until it boots up then compare the time zone info of the switch (device's settings -> device's info), Kasa App (App -> Me ->Settings ->Location and Time) and your phone.
- Copy Link
- Report Inappropriate Content
@Jack64 I have used to restart the device and still the device is behind all my other wireless devices by 1hr. It is clear in the settings being UTC+5 that the configuration is not being updated. Any other suggestions?
- Copy Link
- Report Inappropriate Content
To assist you efficiently, I've forwarded your case to the TP-Link support engineers who will contact you with your registered email address later. Please check your email for follow-up.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Check this article. What should I do if my Kasa device doesn't synchronize the time correctly?
If the time still incorrect, factory reset the smart device and reconfigure it.
- Copy Link
- Report Inappropriate Content
@Jack64 I've had success with confirming and changing the timezone and cycling through what was populated. (In my case Dawson vs Los Angeles) and disabling and enabling the smart actions. I have a few devices so factory reset is definitely a last resort. I'm curious which of these actions caused the correct updated push to the devices, in my case both light strips and smart plugs were affected.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 575
Replies: 8
Voters 0
No one has voted for it yet.