Daylight Savings out of sync with footage recorded

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Daylight Savings out of sync with footage recorded

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MotherSon

2020-10-25 11:25:15 - last edited 2020-10-27 01:49:55

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Daylight Savings out of sync with footage recorded

2020-10-25 11:25:15 - last edited 2020-10-27 01:49:55

Model: Tapo C200

Hardware Version:

Firmware Version: 1.0.14

Since the clocks went forward at midnight on 24th October, the footage recorded and the footage to view are out of sync by an hour. By this I mean if I want to see footage recorded at 17:35, I have to search footage recorded at 18:35. If I tried to search footage recorded at 17:35, it shows me footage recorded at 16:35. I have tried to change to time zone to compensate (UTC -1:00) or (UTC +1:00), but neither resolved the issue.

can you please advise how to resolve this?

Thanks

1 Reply

Brook

2020-10-27 01:50:26

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Re:Daylight Savings out of sync with footage recorded

2020-10-27 01:50:26

@MotherSon

Good day,

Thanks a lot for your kind feedback.

Sorry for the delay.

We had some feedbacks about time settings on smart home devices recently due to the DST change and our senior engineers are working on it.

Please wait for a while for further updated news.

Thank you very much for your understanding and support.

Daylight Savings out of sync with footage recorded

Daylight Savings out of sync with footage recorded

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