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Tapo Care Weekly Report Has Not Displayed Camera Names Properly for 3 Weeks

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Tapo Care Weekly Report Has Not Displayed Camera Names Properly for 3 Weeks

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Tapo Care Weekly Report Has Not Displayed Camera Names Properly for 3 Weeks
Tapo Care Weekly Report Has Not Displayed Camera Names Properly for 3 Weeks
2024-04-01 15:21:52 - last edited 2024-04-09 11:34:16
Tags: #Tapo Care

Hello. Tapo Care Weekly Report has been giving out camera names in a ridiculous manner for the last 3 weeks. Everything is up to date. I am using iPhone 13 Pro Max. iOS version, app version, firmware version etc. all in the latest version. There was no such problem until 3 weeks ago.

 

 

 

 

 

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#1
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1 Accepted Solution
Re:Tapo Care Weekly Report Has Not Displayed Camera Names Properly for 3 Weeks-Solution
2024-04-09 11:34:07 - last edited 2024-04-09 11:34:16

  @ErcanGUNES 

Hi,
Thank you for your confirmation and yes, this case is solved now. You can keep monitoring for some time and reply to us if there are any updates.
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.
Recommended Solution
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Re:Tapo Care Weekly Report Has Not Displayed Camera Names Properly for 3 Weeks
2024-04-08 08:53:28

  @ErcanGUNES 

Hi,
Thank you for the case report. The case is special and to better help you, I'll escalate it to the tech team for further assistance, and they will contact you via email. Please wait patiently.
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.
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#2
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Re:Tapo Care Weekly Report Has Not Displayed Camera Names Properly for 3 Weeks
2024-04-08 09:44:12

  @Solla-topee 

 

Hello,

 

The problem has been resolved in the weekly report created today.

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#3
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Re:Tapo Care Weekly Report Has Not Displayed Camera Names Properly for 3 Weeks-Solution
2024-04-09 11:34:07 - last edited 2024-04-09 11:34:16

  @ErcanGUNES 

Hi,
Thank you for your confirmation and yes, this case is solved now. You can keep monitoring for some time and reply to us if there are any updates.
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.
Recommended Solution
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  0  
#4
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