Cannot (re)create Pano (beta)
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I had previously created a "Pano" but did so in poor light (it did work as expected but some control over vertical panning would have been appreciated).
Today I deleted it and tried to recreate it but, after calibration, it steps through the field of view and near the end gives the message "Failed. Please try agin later".
I have rebooted and power cycled but cannot complete the procedure.
Please help.
Many thanks
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Test and check the network connection on your phone, disable VPN first if any. Try to restart your phone. Do this again with another phone if you own one, or with a tablet, any mobile device that can install Tapo App.
Which version of Tapo App are you using? Do you have an Android phone or an iPhone?
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Thanks Wayne - that was very useful.
Seems the problem only occurs when trying to delete and create the pano on an Android tablet. It goes through "calibrating camera to find centre position..." then steps through the pano creation positions (whilst continuing to display this message) before failing. The pano has now permanently disappeared from the tablet (still visible on Android phone).
However, carrying out the procedure on an Android phone is successful (Creating... 16%, 33%, 50%, 66%, 83% 100%, "Panoramic path created . Do you want to save the pano to the Camera Memory?"). Choosing "Yes" to this saves it and it now reappears on the Tablet.
I have tried this a number of times on two separate C520WS cameras with identical results. I've tried with the tablet in portrait and landscape orientations. Both versions of the app are 3.2.974. I don't have access to an iPhone at the moment so can't comment on its behaviour.
Thanks again
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Test and check the network connection on your phone, disable VPN first if any. Try to restart your phone. Do this again with another phone if you own one, or with a tablet, any mobile device that can install Tapo App.
Which version of Tapo App are you using? Do you have an Android phone or an iPhone?
- Copy Link
- Report Inappropriate Content
Thanks Wayne - that was very useful.
Seems the problem only occurs when trying to delete and create the pano on an Android tablet. It goes through "calibrating camera to find centre position..." then steps through the pano creation positions (whilst continuing to display this message) before failing. The pano has now permanently disappeared from the tablet (still visible on Android phone).
However, carrying out the procedure on an Android phone is successful (Creating... 16%, 33%, 50%, 66%, 83% 100%, "Panoramic path created . Do you want to save the pano to the Camera Memory?"). Choosing "Yes" to this saves it and it now reappears on the Tablet.
I have tried this a number of times on two separate C520WS cameras with identical results. I've tried with the tablet in portrait and landscape orientations. Both versions of the app are 3.2.974. I don't have access to an iPhone at the moment so can't comment on its behaviour.
Thanks again
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