Latest update iOS ipad shows all smart plugs offline

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Latest update iOS ipad shows all smart plugs offline

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Latest update iOS ipad shows all smart plugs offline
Latest update iOS ipad shows all smart plugs offline
2024-03-06 19:35:23 - last edited 2024-04-08 06:17:38

After latest update my Tapo app won't connect to smart plugs, shows offline.

 

app on android phone works fine

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Re:Latest update iOS ipad shows all smart plugs offline-Solution
2024-04-08 06:06:27 - last edited 2024-04-08 06:17:38

  @Dinkringy 

 

If device's status appears abnormal only on a particular device, it's essential to verify the network connectivity of your mobile device. 

 

  • Make sure it can receive a stable and uninterrupted signal.
  • If you're using a VPN, try disabling it.
  • Additionally, force-close the app and reopen it. If the issue persists, consider uninstalling and reinstalling the app.
  • Try to switch a different network.
Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#2
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Re:Latest update iOS ipad shows all smart plugs offline-Solution
2024-04-08 06:06:27 - last edited 2024-04-08 06:17:38

  @Dinkringy 

 

If device's status appears abnormal only on a particular device, it's essential to verify the network connectivity of your mobile device. 

 

  • Make sure it can receive a stable and uninterrupted signal.
  • If you're using a VPN, try disabling it.
  • Additionally, force-close the app and reopen it. If the issue persists, consider uninstalling and reinstalling the app.
  • Try to switch a different network.
Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
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#2
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