Tapo App account common settings

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Tapo App account common settings

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Texynz

2023-12-24 01:46:08

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Registered: 2023-12-24

Tapo App account common settings

2023-12-24 01:46:08

Model: Tapo C420S2

Hardware Version: V4

Firmware Version: 1.2.14

I have one account that I have all the cameras setup on. This account is shared so that multiple ppl can set the "AWAY" and "STAY" mode when they leave the property. Only problem I noticed is that the settings for thhe modes are stored locally on the device that the app is on, and is not sync through the account. So one person could have away mode set with "Alarm' on, and the othe with the "alarm" off. How can we share one set of devices with one set of settings.

Thank you

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Solla-topee

2023-12-25 10:40:20

Posts: 13284

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Registered: 2020-05-19

Re:Tapo App account common settings

2023-12-25 10:40:20

@Texynz

Hi,
Currently, it's unable to sync the Home/Away mode on different phones even if they log into the Tapo app with the same account.
Thank you for your feedback here, while we don't have any specific details that I can share about whether this feature can come to the product or when it might, I'll log the feature request and pass it along to the team to evaluate.
Best Regards

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Tapo App account common settings

Tapo App account common settings

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