Tapo RV30 scrambling maps
Tapo RV30 scrambling maps
Hi,
this is the second time I have experience this since I bought my Tapo RV30.
Everything goes well. teh mapping is great it works really well but suddenly it reports that it can't find teh dock and when I check the app the map is all off and scrambled.
Last time I had to unstalle everything and remap the house again. It looks lie it is a software issue. Is there any way to fix this problem
Please see picture attached
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I think I have the same problem. It seems to have turned my house 180deg and move the docking station to the opposite wall. How can I erase the incorrect map and re-map the house?
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FreekyClean wrote
@mekatu I am getting the same exact problem as well. No carpets, no windows, no mirrors, backup map is saved. Every time the vacuum robot starts it scrambles the map again, meaning I have to manually restore the backed-up map again and again. Any news on how to fix this?
Is it only the living room area that is shifting? The green frame is the correct position and the red frame is after?
Before noticing this phenomenon, did the robot vacuum make a room cleaning (living room?) or a whole home cleaning?
What's the model, hardware, and firmware version of your device?
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Amanda_O wrote
I think I have the same problem. It seems to have turned my house 180deg and move the docking station to the opposite wall. How can I erase the incorrect map and re-map the house?
Restart a whole home cleaning then the map will be updated automatically. Then you can backup the correct map and restore it when the shifting issue reoccurs.
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The robot is back from repair with a statement that "internal hardware fixed". The first cleaning was almost complete without the map overlapped. But the robot was not able to find the charger again. In the second run I connected the robot to a range extender at home in case it is a modem issue. However the map overlapped again and even the cleaning was not complete and the charger was not found.
I am really disappointed and will contact the dealer once again. But I am getting hopeless.
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