Delay After Camera Uptade

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Delay After Camera Uptade

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Delay After Camera Uptade
Delay After Camera Uptade
2023-12-02 22:51:15
Model: Tapo C210  
Hardware Version: V2
Firmware Version: 1.3.11

Hello, I just bought both C100 and C210 models.

I did not insert an SD card. I installed them.

There was no lag in online viewing on either camera.

Then an update came to both cameras.

After making these updates, there is a delay of at least 5 seconds in online viewing.

Also every time I go to the camera section I have to click the 'reconnect' button to be able to watch live.

 

Apparently there is a problem with the version. How can I return the package to the way I opened it?

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Re:Delay After Camera Uptade
2023-12-04 11:24:20

  @HasanAy 

Hi,
Please refer to the tips for a try:
1) You can try to reboot the camera via the Tapo app>camera's Device Settings>Reboot Camera feature and then check if the camera will work better.

 

2) Ensure your Tapo app is up-to-date, force close the Tapo app, and re-open it for a try.

 

3) You can reset a camera to factory default settings, reconfigure it, and check if you can watch it soon via the Tapo app.
How to reset my Tapo camera?
 

Best Regards.

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