Camara Bloqueada , off line

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Camara Bloqueada , off line

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Camara Bloqueada , off line
Camara Bloqueada , off line
2023-11-18 00:03:40 - last edited 2023-11-20 12:04:04
Model: Tapo C320WS  
Hardware Version:
Firmware Version:

Apos uma atualização de Firmware da camara Tapo C320 ws , esta ficou off line com a luz led verde a piscar . Apos quase 24 H desliguei corrente e fiz reset a camara e nada . O que fazer ?

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Re:Camara Bloqueada , off line
2023-11-20 12:13:49

  @CondeFerreira 

 

Did the camera experience any disruptions or interruptions during the update? E.g. Camera lost power or Tapo App was closed?

 

You may try to bring the camera closer to the router, restart both camera and the router, wait for a while (like 30mins to an hour) and monitor if the camera can finish the update itself. 

 

If the C320WS still flashes green, try to perform a factory reset, see if it helps. 

 

**Factory Reset Tapo C320WS: Press and hold down the Reset button for 10s, camera starts resetting when its system LED turns to flash red rapidly.

 

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