Status in Tapo-App falsch

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Status in Tapo-App falsch

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Status in Tapo-App falsch
Status in Tapo-App falsch
2023-07-02 05:07:59
Model: General Product  
Hardware Version:
Firmware Version: 1.4.16

Bei allen meinen TP100 wir nicht mehr richtig angezeigt ob Ein oder Aus.  Ich schalte ein und die Tapo-App zeigt richtig Ein an. Nach dem Neuladen der App ist der Status wieder auf Aus. TP110 funktionieren korrekt. 

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Re:Status in Tapo-App falsch
2023-07-03 08:54:27

  @edietl 

 

Here are some tips for this issue:

 

1. Ensure the firmware on your Tapo P100 is updated, as well as the Tapo APP.

2. Check the internet connection on your mobile device, try to switch to a different network. Disable VPN if any. 

3. Check if the Auto Off Timer (Device Settings ->Auto Off Timer) is on. 

 

To assist you efficiently, I've forwarded your case to the TP-Link support engineers who will contact you with your registered email address later. Please pay attention to your email box for follow-up.

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