Connecting HS103 plugs to Bell Hub 4000

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Connecting HS103 plugs to Bell Hub 4000

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Lerb

2023-03-14 15:50:31

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Registered: 2023-03-14

Connecting HS103 plugs to Bell Hub 4000

2023-03-14 15:50:31

Model: HS103

Hardware Version:

Firmware Version: 3.2.0

Hi all,

I have tried everything to connect my HS103 plugs to the new Bell Hub 4000 modem, including the disabling of the 5.0 and 6.0 GHz bands. I know this has been covered elsewhere on this foroum but forum searches are painful at best.

I suspect it's the TP-Link software. I had a great session with the tech support guy and he is looking into this, which tells me that TP-Link needs to updte their firmware to work with the Hub 4000.

Any ideas on how to get these plugs to work?

1 Reply

Solla-topee

2023-03-16 01:43:07 - last edited 2023-03-16 01:44:08

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Registered: 2020-05-19

Re:Connecting HS103 plugs to Bell Hub 4000

2023-03-16 01:43:07 - last edited 2023-03-16 01:44:08

@Lerb

Thank you for the case report, when the app prompts any error during setup, please check if some tips in the FAQ instruction helps

What should I do if I fail to configure the Kasa device?

If you wish to update the firmware for HS103, you could try to connect the smart plug to a Hotspot Wifi and update firmware from Kasa App> Me tab> firmware update

May I know at which step the set-up failed, can I have a photo of error message in the kasa app. May I confirm some information that may help with your case:

-the hardware version of your HS103 (the hardware version can be found on device itself ):

- model of your phone and its OS version

Thanks !

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Connecting HS103 plugs to Bell Hub 4000

Connecting HS103 plugs to Bell Hub 4000

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