Offline and I’m away
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I'm out of town and my camera went off line.
how do I get it back on line away from home
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Good day, thank you for the post. Camera offline issue may be caused by router network problem, or it may be an APP display issue.
If it is the former, you may need someone to help you reboot your router or restart camera.
If it is the latter, you can try to close Tapo APP completely from the background and reopen it, or uninstall and reinstall APP. Make sure the Tapo APP is updated.
Here are relevant articles that will be helpful.
What should I do if I can't view the Tapo camera?
What should I do if my Tapo smart camera keeps losing connection or going Offline?
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Same issue. Offline only C210. For C200 is working fine.
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Same issue with me. C210 goes offline. restarted and turned-off many times but still offline using the Tapo App
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@Bongskie @Mikezung @Sander127
Hi everyone, thank you all for the feedback. The team is now working on this issue as high priority. Please subscribe to the thread Tapo C210 Camera Offline when Outside the house to get the latest update.
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