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C310 camera stuck at flashing red

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C310 camera stuck at flashing red

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

SanMoy

2023-02-16 06:03:06

Posts: 2

Helpful: 1

Solutions: 0

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Registered: 2023-02-15

C310 camera stuck at flashing red

2023-02-16 06:03:06

Tags: #Tapo Care

Model: Tapo C310

Hardware Version:

Firmware Version:

Tried to reset the camera by pressing the hardware reset button for 5 second. Red LED keeps flashing red. Should the camera re-boot or flash red-green? Tried to connect to the camera wifi from app. No camera wifi network visible. Camera stays at flashing (slow) red.

2 Reply

Wayne-TP

2023-02-17 10:27:08

Posts: 3574

Helpful: 661

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Registered: 2020-06-23

Re:C310 camera stuck at flashing red

2023-02-17 10:27:08

@SanMoy

Thank you for the feedback. What's the hardware version of your C310? Here is a solution for similar problem of the C310, you can refer the suggestion there.

Re:Tapo C310 - Firmware update bricked camera -Solution

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.

SanMoy

LV1

2023-02-17 17:26:18

Posts: 2

Helpful: 1

Solutions: 0

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Registered: 2023-02-15

Re:C310 camera stuck at flashing red

2023-02-17 17:26:18

@Wayne-TP

Thank you for your response.

Hardware Version is 1.0

Firmware Version is 1.3.2

This camera was purchased on 7th February 2022 from Amazon. Unfortunately, I did not look into the problem when it was under warranty.

The solution you mentioned did not work for me. I tried both V1 and V2. Camera stays in flashing red (which I believe is resetting mode).

C310 camera stuck at flashing red

C310 camera stuck at flashing red

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